Return Policy

For your convenience, we accept returns on most products within fourteen (14) days of receipt. WE DO NOT ACCEPT RETURNS ON MOUNTED OR USED TIRES/TUBES OR ON SPECIAL ORDER ITEMS.

Shipping, Handling, and Insurance charges are not refundable.

All returns must have a Return Verification Number (RVN) clearly labeled on the return box. To obtain an RVN number, please call us at 1-888-700-5860 prior to returning your package. Returns that are not clearly labeled with RVN number will be refused.

All returns must be in mint condition, with all of the following:

• Original manufacturer’s box
• Products being returned for refund
• Product instructions, pamphlets, labels
• RVN

Please send your returns to the address given when obtaining the RVN number.

We will not accept returns on products that have been defaced or marked in any way, mounted or ridden (tires), inflated or used (tubes), appear to have been used.

Any products assumed to be defective will be handled by the Warranty Department. Please see WARRANTY POLICY.