WARRANTY POLICY

Schwalbe Tires North America, Inc. (SNA) is a daughter company of Ralf Bohle GmbH, the owner and manufacturer of Schwalbe brand products. SNA is the exclusive importer/exporter of the Schwalbe brand for North and South America.

Our obligation is specific to the replacement of a warranty department qualified factory defective Schwalbe product in North America.

At SNA, we offer a comprehensive warranty policy on all Schwalbe product purchased within North America. Our warranty term is 3 years following the original purchase date of the product, or 5 years from its production date - whichever occurs first.

For the purpose of Quality Control, we are required by Ralf Bohle GmbH (the owner and manufacturer of Schwalbe brand products) to adhere to their policies and procedures for warranty inspection and reporting.

If you want your Schwalbe product to be inspected and assessed by the SNA Warranty Department for a possible factory warranty defect, please fill out the below form:

*If you do not receive a confirmation email, please ensure all fields are filled out and try again.*

Name *

Bike Shop Name

Your Street Address

Your City *

Your State/Province *

Your Zip/Postal Code *

Your Phone Number *

E-Mail *

Product Name & Size *

Date of purchase *

Select Bead Execution

Tubed or Tubeless

Purchased at *

Miles ridden (estimate) *

Inflation Pressure *

Rim Model *

Description of Issue *

Image of Tire Name label (required) Files must be less than 2 MB. *

Supported files: Images or documents

Image of Production Code (required). Files must be less than 2 MB. *

Supported files: Images or documents

Image/Video of Defect (required). Files must be less than 2 MB. *

Supported filetypes:

Additional Comments

By clicking continue you confirm that you have read our data protection information and have accepted our general terms and conditions. *

Fields marked with asterisks (*) are required.